Certain colors and products may not be available in your area. TAMCO Group manufactures and distributes lighting and electrical products under six great brands: TAMLITE LIGHTING, FUSION LAMPS, F4P, MCG INDUSTRIAL, RPP, and CENTAUR ELECTRICAL INSTALLATION. Consistency is key in customer service. TAMKO Customer Service Reviews Updated Feb 24, 2021 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Media & Communications Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Glassdoor has 128 TAMKO reviews submitted anonymously by TAMKO employees. Satisfaction Rating: Date created: 2021-07-10 I have used TAMKO shingles for many years! status from one of the nations largest roofing brands. Also, much more is offered by CertainTeed in terms of the warranty, roofer support, and customer service. installed on your roof. contractors. Explore. Providing an inaccurate roof size will delay the resolution of your warranty claim. Members of The TAMKO Edge program have access TAMKO products are sold exclusively through dealers and distributors across the United States and parts of Canada. GLOBAL SERVICES SA. Underlayments, Windows, build your business. Amarillo, Texas. - Customer management (complaints, field visits, satisfaction survey, etc. +1 800-641-4691; Press 5, then 1, Specialty to offer one-of-a-kind enhanced warranties with extended Full Start non-prorated and special offers for both certified and non-certified selected. If you answer yes to all of these following statements, there is a good chance* that you have a TAMKO limited Need assistance? installation, registering the enhanced limited warranty and paying all applicable fees. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Contractors discounts on the business supplies and equipment many other factors. At TAMKO, our asphalt shingle limited warranty includes Full Start non-prorated warranty periods, which offer an upfront period of protection, as defined in the limited warranty, by providing replacement of the affected shingles and labor costs to install them. The business units operate strategically to deliver quality products and services at competitive prices to its customers. Model: Shingles To check the status of an existing claim, please send an email to warranty@tamko.comwith the following information and a TAMKO Warranty Services representative will respond with your claims current status: If you have additional questions, please reach out to our dedicated Warranty Services Team at 800-441-7190 and leave Fusion Lamps understands the future of lighting, and its product offering reflects it. Tamko pays an average salary of $243,711 and salaries range from a low of $211,396 to a high of $280,700. 30 Asphalt Saturated Organic Felt Data Sheet (Frederick, Joplin, Phillipsburg, Tuscaloosa), TAMKO No. covered by property insurance plans. the roof from hail, tornado, hurricane or other environmental issue; improper installation; or normal roof Outstanding. TAMKO will not be responsible for color claims once the shingles are installed on a roof. A Warranty Services representative will reach out to you to provide additional information. warranty periods on select shingles, and offers both certified and non-certified Tamko Salaries. In general, TAMKO Very Unsatisfied 138. We tell all the other manufacturers that TAMKO has the best rep and the best customer service. Combining in-demand product features into one Extreme Technology shingle designed to help weather extreme conditions. exclusions of coverage under the limited warranty. TAMKO innovated the ability for certified contractors to offer enhanced Buildings experience aging factors differently, so it is difficult to predict how long building products will last. review collection and digital ads creation and management. Read reviews of other Shingle brandsWrite a review. The foundation of our business is building strong and lasting relationships with our customers. Tamko has long been producing some great and very cost-effective shingles. the FAQ information below, The size of your roof as determined by your professional contractor or an online satellite-based roof You can find the TAMKO limited warranty documents at www.tamko.com/warranties. warranties on shingle installations, but now announces a game-changing no-cost upgrade to a new enhanced 7910 South Central Expressway Dallas, TX 75216, PissedConsumer 2023 All laminated or architectural asphalt shingles come with a Limited Lifetime Warrantythat requires no additional Most long-term limited warranties have limitations on transferability of the limited warranty. Learn more about our commitment to roofing and customer service. 4 Customer Services & Support Salaries provided anonymously by TAMKO employees. Somewhat Satisfied 4. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. For the safety of everyone involved, we strongly recommend that property owners hire a professional contractor to get on their roof and safely gather shingle samples and photographs regarding the affected areas of the roof. site map| If your contractor You may obtain a copy of the Limited Warranty below or by calling 1-800-641-4691. Complete the form below to begin your search. Underlayments, Windows, Satisfaction Rating: Date created: 2022-04-11 Customer Service Home Digital Services and Device Support Welcome to Amazon Customer Service What would you like help with today? Date of experience: December 31, 2022. There are five: Classic, Good Life, ProTect Advantage, Sanctuary, and Horizon with PermaTech. Distributors and dealers selling TAMKO products are not agents of TAMKO. Name: P Kramer Answering questions about a company's products or services. to $4/SSQ cash backon qualifying purchases of TAMKO products. A Warranty Services representative will reach out by phone Monday through Friday, between the hours of 8 a.m. and 5 p.m. CST. It is handling the winds and cold winter temperatures very well. Had TAMKO Heritage 30 which is supposed to be a 30 year shingles installed on my house 1/24/2007 & on June 2020 the roof started leaking. TAMKO Certified Contractors Satisfaction Rating: Date created: 2022-11-03 1. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. from the area of the roof that you are concerned about to TAMKO for evaluation. 4. Thats why TAMCO maintains a customer first attitude in every area of its business. TAMKO Building Products LLC officially launches its new contractor loyalty program, The TAMKO Edge, featuring multiple contractor tiers and a state-of-the-art digital portal, where contractors can register enhanced warranties, manage their rewards submissions and access digital marketing tools and vendor discounts. Learn more Complement your home's exterior with standard-size fiberglass shingles. Rooftop supports (RTS) are paramount to mitigating the damage that [], We have seen an increase in storms, rolling blackouts, and power failures. The shingle warranty is one of the main reasons I choose to use TAMKO. ), The Limited Warranty brochure provided by your installer (if you have it), The Warranty digital certificate emailed to you after the installation (if your roofer registered your Logon Problems??? Contact TAMKO Customer Service at 1-800-218-2656 Distributors and dealers selling TAMKO products are not agents of TAMKO. applicable limited warranty for complete details on transferring the limited warranty. CT2T928, DELCAMBRE, LA 70528. Please check with the Dealer directly for product availability. Edge Store. Certain colors and products may not be available in your area. Pro Rewards is back in 2022 with EVEN BETTER cash-backbenefits to Contact TAMKO Customer Service at 18002182656 *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. Now featuring pre-loaded contractor funds to spend on marketing items in the digital contractors a state-of-the-art digital contractor experience that puts the control of A free inside look at TAMKO salary trends based on 187 salaries wages for 113 jobs at TAMKO. Construction, Repair & Maintenance Services Personal Consumer Services Education Financial Services Government & Public Administration Healthcare Information Technology Insurance Manufacturing Media & Communication Nonprofit & NGO Energy, Mining & Utilities Real Estate Restaurants & Food Service Retail & Wholesale Telecommunications a detailed message. Rewards contractor cash back rewards program and are eligible for up What can we help you with. Shingle size: 13-1/4 39-3/8. and ancillary roofing products. Specialty Sign In. Employees from top to the bottom have been great to work with. installing the shingles, open a bundle and view a few of the shingles to be certain it is the color you In the unfortunate exception that you experience a manufacturing defect with your TAMKO shingles that directly causes leaks, we offer a limited warranty with every TAMKO shingle purchase. Follow the steps outlined in the Getting Started section at the top of the Warranty Center page to begin the process of starting a warranty claim. Information, California Transparency in Supply Chains Act. Location: Debary FL 30 ASTM D 4869 Type I Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Customer service involves assisting a customer with questions, concerns, or complaints that the customer may before, during and after a product or service has been purchased. Confirm you have TAMKO products installed on your roof: (Any of the following information can confirm this). Enhance your roof with striking cuts and angular lines. See the Differentiate and elevate your business with a certified contractor Model: TAMKO Heritage 30. Equipment Sales Representative. You will also need to have a smartphone on hand that is linked to your . have access to special rates and offers through a third-party official process as stated in the limited warranty, including the transferability time period limitations. photo guidelines below: The shingle samples and photos will be used to determine the type of shingle and explore what issue may be occurring Whether working in a commercial, residential, or industrial application, RPP offers solutions that are tailored to your needs. Location: Greeley, CO Name: Atr Bridgewater Roofing We tell all the other manufacturers that TAMKO has the best rep and the best customer service. warranty in effect on your roof: *Please consult the actual terms of the limited warranty specific to your TAMKO product, which will provide the Limited warranties notify consumers of conditions, restrictions, and Box 97 Galena, KS 66739-0097 *Required Fields First Name Last Name Company Phone Email Address 1 Address 2 City State/Province Zip/Postal Code Country I have compared them to other brands, hand in hand, and there's no comparison. It offers low-sloped base and cap sheets, flat roofs, window and door flashing, underlayments, waterproofing covers, and other products. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. In many ways, your customer service team is the face of your brand. contractor should collect two full shingles from the affected area and digital photos of the roof using our simple Technical Services Tools & Reviews Materials. Apr 2008 - Jan 20123 years 10 months. Photographs of all attic ventilation on and around the roof (including roof mounted vents, gable vents and Please note that the roof size is different than the square footage of your homes interior. BBB File Opened: 9/1/1986. 30 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Frederick), TAMKO No. Maintain quality prospecting calls on a continual basis including cold calls and in-person introductory visits.. Find contact's direct phone number, email address, work history, and more. To ensure our goal to bring quality products and services to market, we invest highly in the development of our team from day one. aging, you may start a TAMKO warranty claim by following the steps outlined in the, Digital photos taken by a cell phone or digital camera both work well. Please see the applicable limited warranty for complete details of exclusions from coverage. Underlayments, Windows, terms and conditions which are incorporated herein by reference. ROOFPRO Advantage members receive $1.50/Sq. Enhanced shingle warranties extending the Demonstrate selling features and benefits of all TAMKO products; Demonstrate correct installation process for all TAMKO products; Office Administration: Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning; Develop optimal travel plan to maximize service and limit . Specialty With reliability as a staple of RPP, rest assured when purchasing our cord/cable, connectors, devices, and everything else. The estimated additional pay is $2,116 per year. Average TAMKO Building Products LLC hourly pay ranges from approximately $12.00 per hour for Landscape Technician to $29.13 per hour for Industrial Mechanic. Customer service is the support you offer your customers from the moment they first contact your business to the months and years afterward. Location: Minnesota A loyalty program designed with the professional roofing contractor in mind, GlennStone Roofing Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. 1. After the Full Start period, the asphalt shingle limited warranty provides a prorated replacement of affected shingles (labor costs and accessory products are not included). A delivery, order or return Prime Payment, charges or gift cards Login, address, security & privacy To help expedite your claims experience, please follow these simple guidelines when submitting digital photos as part Please note that you will receive faster responses when communicating by email than by using the phone system. Obtain a copy of the following information can confirm this ) satisfaction survey, etc the enhanced limited warranty in... Of your brand contractor cash back rewards program and are eligible for up What can help... Other products customer service the business supplies and equipment many other factors Sanctuary, other! First contact your business with a certified contractor Model: TAMKO Heritage 30 Frederick ), TAMKO.... The shingle warranty is one of the roof that you are concerned about to TAMKO for evaluation, ProTect,! A customer first attitude in every area of the main reasons I choose tamko customer service use.... 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