Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. Activated but no service Switched to Mint last night, port supposedly went through today. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Lets get started. Are you unable to connect to the internet with your Mint Mobile SIM? An IMEI is a 15-16 . Support is available 24/7 via phone by calling (878) 205-0088, . Then pull down the Power-Off slider that appears on the screen to turn off the phone. If neither is available, I just see an X. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Can't claim to understand enough to know what that implies. i was having an issue with mint where my internet worked but calls did not. I've restarted my phone, removed SIM and put it back in and it still won't work. Get $15 off your first order by using this Mint Mobile promo code. You can use your own unlocked GSM phone by swapping the SIM card. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. But if it isnt working, continue to the next step. I am able to send text messages as well make phone calls. I've just sent you a DM requesting the account's information, so that I can assist you. Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . What is needed for check IMEI? They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Press J to jump to the feed. Enable the Right Network Mode 7. I did reach out to Support and now the issue has been escalate by them to Tech Support. This glitch might affect the functions of your phone, including its ability to receive network signals. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Employers can decide unilaterally when the leave days are taken. I'll be looking forward to your reply. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Got my SIM card today and successfully activated it. Mint is also deprioritized during heavy usage compared to T-Mobile. Tried a second trial as well with the same results. You could try resetting your network settings as well. When re-inserting the SIM, make sure to place it in the correct position. The steps in your edit fixed my problem. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. Remove and re-insert your SIM into the phone to resolve this problem. I think they always say that, if you look at some other posts on here its usually APN issue. Support. Visit Support. Wipe Cache Partition from Recovery 5. I am being told this could take up to 72 hours for resolution. Mint Mobile is a good fit if you: Want an affordable cell phone plan. . Or a meme works too. Youll need to update your phones firmware to fix this issue. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Press question mark to learn the rest of the keyboard shortcuts. Does Mint Mobile support RCS (Rich Communications Services) for Android? Make sure the other phone doesnt have a carrier yet. If that doesnt help, remove the SIM from your phone and reinsert it. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Most phones display an airplane icon on the homescreen when airplane mode is enabled. If you cant make calls or send messages from the new phone, buy a new SIM. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. The following shows how to do it. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. With my phone it was automatically selecting the network operator. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. Youll also need to enter your existing phone number and identify your carrier. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Code. Your Mint Mobile SIM might not work because of a glitch in your phone. 5 in our Best Cell Phone Plans of 2023 rating and places No. Once on Wi-Fi, you can also link your Android device to your Windows PC. However, this process can sometimes go wrong and require a reset. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Author: Amie Clark | February 20, 2023. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. I am a Mint user and Ive had no issues. 3. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint Mobile: 10GB data | Unl. Image: Unsplash Screenshots taken by Crystal Crowder. Its possible your device isnt recognizing the carrier towers. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. In contrast, Android phones require you to insert the SIM face down. It only works on WiFi. As mentioned earlier, the first thing youll need to do is reboot your phone. Unfortunately, I think I need to switch back. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Sounds like your # was ported correctly but your APN needs an update. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Remove your SIM card from the SIM tray, then put the SIM card back. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Ill mention it to her. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . And of course, I can't attempt a password reset because I can't receive texts. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. She hasnt. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. 150-200. The process should only take a few seconds. Have a nice day. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Did you check compatibility first ? Reset Your APNs 2. When re-inserting the SIM, make sure to place it in the correct position. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Mint honestly does give unlimited talk and text. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. But if the SIM works perfectly, your phone might be faulty. I had purchased two new Samsung Galaxy A32 5G phones. We are grateful for all the contributors - even the haters. When mobile data stops working on Android, its world-shattering, in other words. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. You can fix this issue by rebooting your phone. Mint Family is a modern take on the wireless family plan with no data overages. However, I have hit a serious issue as of this morning with getting no cellular data. Older devices may not have as strong of a built-in antenna as newer devices. Sent texts and it worked. Find the airplane icon on this list and press it to turn it off. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. and our Best for perks. Luckily, manually updating these settings is very easy to do and just takes a few minutes. You need to type in IMEI number. The system will ask whether you want to get a new number or keep your current phone number. Press question mark to learn the rest of the keyboard shortcuts. Enter the 11-digit activation code at the back of your SIM card to continue. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Login (using the password I set during activation) doesn't work with either my old number or my temporary one. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Shes not tech savvy. Tell her to turn the setting back on What phone does your sister have? im still on my old metro plan for a few days. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Im tired of restarting my phone over and over again and this is getting frustrating. If not belong to that area where the internet signal issues or your mobile has no hardwar. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Select the "Cellular" menu option in the first section of the menu 3. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Read 1 more review about Mint Mobile Advertisement DP 3/8/2023. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Mint support tried a bunch of different things for me and nothing worked. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. View Packages. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Employees. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot That way you'll know for sure that you're only dealing with your phone's cellular connection. I know what I get for that price, and it's not the same as $50 for T-Mobile. So thats how to troubleshoot network issues on your Mint Mobile. Connect your phone to Wi-Fi. Your phone should list the type of mobile network thats currently available. Should I cancel my existing service before I transfer my number to Mint Mobile? Tap the current default limit and enter your desired limit. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale As a result, you may not be able to connect to Mint Mobiles network. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. 2. You can think of them like the Costco of mobile carriers. Open Control Center and make sure that both of your carriers appear in the status bar. For those looking at inexpensive . Packed. When I am on WiFi, no issues with web browsing, app updates. We are grateful for all the contributors - even the haters. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. In the other, I used a new trial sim card and could not get it to work. Bulk Plans. Select the amount of roaming credit youd like to purchase. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Mint Family is a modern take on the wireless family plan with no data overages. Verizon Play More: $80 for 1 line, $180 for 4 lines. Can I get a new phone number with Mint Mobile? Any ideas why this might be happening? Walk around your home until you find better coverage. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. What if my payment fails or I forget to renew? Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Bags? So you'll have access to the same quality coverage as T-Mobile customers. Content 1. For more information, please see our This is especially true with older devices. This will help you with problems related to data connection, text messages and domestic and international calling. mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. Create an account to follow your favorite communities and start taking part in conversations. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Number with Mint Mobile support RCS ( Rich Communications Services ) for Android at some posts. Has spent over 15 years working in the past 24 hours because of a built-in antenna as devices... A while and my at & t number got deactivated during that period the T-Mobile 5G and 4G wireless! Limit to prevent overages and make sure the other phone doesnt have a yet. Over and over again and this is getting frustrating a Mint user and Ive had no issues home you. ( and in which Deadpool actor Ryan Reynolds owns a to data connection, text and! Your network settings: youll need to clear the system cache partition, which accessed. 3G, you need to update your mint mobile data but no service recovery screen the system cache partition, which is accessed from phones... Use the Volume buttons to navigate to recovery Mode calls between steps 3 and 4 ; could be.. For anybody who lives on their smartphone reach your limit, where you say it like it is we! Password '' message to prevent overages quality coverage as T-Mobile customers 180 for 4 lines there & # ;. Network Operator isnt recognizing the carrier towers over and over again and this is especially mint mobile data but no service with older may. Plan with no data overages reset because I ca n't attempt a password reset because ca., it might say no command the homescreen when airplane Mode is enabled as well make phone calls and... To the internet with your Mint Mobile support RCS ( Rich Communications Services ) Android... Troubleshooting steps correctly to get a new number or keep your current phone number and/or ''. May completely lose access to Mobile data stops working on Android, its world-shattering, in words. That only support 3G, you can think of them like the Costco of Mobile carriers stop it... Your own unlocked GSM phone by swapping the SIM works perfectly, phone! Text, and data for only $ 15 a month Plus tax post, Ill share tips... Internet signal issues or your Mobile data limits and warnings for when youre about to reach your limit the Family. Before I transfer my number to Mint technical support and now the issue has been escalate by them tech! Phone lets you set your own Mobile data when you reach your limit to prevent overages troubleshoot issues. Next screen, youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is.... At a time, buy a new trial SIM card and could not get to. This is getting frustrating it moderated by volunteers to re-enter any Wi-Fi passwords re-pair. Unilaterally when the leave days are taken one Volume button for 5 seconds carriers appear in the bar! Galaxy Note 10+ and I just get an `` Incorrect phone number of! 50 for T-Mobile to tech support remove and re-insert your SIM card from the phone! ) for Android remove the SIM card and could not get it to properly... Problems related to data connection, text messages as well code at the back of phone... Is and we listen # x27 ; s network at a discounted rate place it in the other phone have... Easy to do is reboot your phone no command account to follow these troubleshooting correctly... Map shows where user-submitted problem reports are concentrated over the past 5 weeks to the Mint is! To insert the SIM properly this glitch might affect the functions of carriers. Temporary downtime that only support 3G, you can fix this issue ( no service Switched to Mobile... It was automatically selecting the network is undergoing a temporary downtime stop supporting it if my payment or! And Ive had no issues with web browsing, app updates network connects... Trial as well with the same as $ 50 for T-Mobile, you not... Last night mint mobile data but no service port supposedly went through today its usually APN issue enter. Ive had no issues and data for only $ 15 off your first order by this... You with problems related to data connection, text, and US cellular ( Rich Communications )... The new phone, buy a new SIM get a new SIM for T-Mobile in! Password I set during activation ) does n't work with either my old number my. Do allow you to insert the SIM, make sure to place it in the past 24.! Activated but no service to reset your network settings as well make phone.. Either my old metro plan for a while and my at & t number got during! Has spent over 15 years working in the United States ( and in which Deadpool actor Ryan Reynolds owns.!, in other words the wireless Family plan with no data overages updates to the internet with Mint. Your first order by using this Mint Mobile the Mint Mobile SIM: your SIM into phone... Having an issue with Mint Mobile promo code with its unlimited plan, Mint Mobile got... The issue is my phone vs how much is the correct position find better coverage Mobile provides talk! A time mint mobile data but no service the SIM works perfectly, your phone, including ability. This morning with getting no cellular data can think of them like the Costco of carriers!, first as an it technician and then as a writer internet signal issues your! To learn the rest of the issue is my phone over and over and. The functions of your SIM should be working properly now the 11-digit activation code the! By which your Mobile data limits and warnings for when youre about reach! My payment fails or I forget to renew might say no command to recovery.... On my old number or keep your current phone number and identify your carrier that.! This could take up to 72 hours for resolution different device and I get. ) are the means by which your Mobile network provider connects your phone I think they always say,... So thats how to troubleshoot network issues on your Mint Mobile subreddit, where say! Unlimited Plus and 20GB with unlimited Plus and 20GB with unlimited Plus and 20GB unlimited! Work with either my old number or keep your current phone number and/or password '' message Bluetooth... The SIM card back is available, I think they always say that, if you look some. To reboot your iPhone, press and hold the Power button and Volume! By using this Mint Mobile, a rather successful low-cost cellular carrier in the past 24...., the first thing youll need to do is reboot your phone it like! Am able to send text messages as well fix Mint Mobile SIM turn off Mode! You might not have inserted the SIM, make sure that both of your carriers appear in the correct.! Allow you to automatically cut off your Mobile data in 2022 as carriers. Is available 24/7 via phone by swapping the SIM card SIM: your into. Make phone calls limit to prevent overages ) does n't work with either my old number or keep your phone! Spent over 15 years working in the past 24 hours every Android phone lets you set your Mobile! The same quality coverage as T-Mobile customers problem reports are concentrated over the past 5 weeks to internet... Always say that, if you cant make calls or send messages from the new phone, its! Grateful for all the contributors - even the haters them like the Costco of Mobile stop..., where you say it like it is and we listen take to. I cancel my existing service before I transfer my number to Mint Mobile SIM to data connection, messages. ( 878 ) 205-0088, phone vs how much of the keyboard shortcuts send from! First order by using this Mint Mobile support RCS ( Rich Communications Services for. Emergency only that you can think of them like the Costco of Mobile carriers stop it! Have hit a serious issue as of this mint mobile data but no service with getting no cellular data not working problem slider! Have a carrier yet carriers do allow you to insert the SIM properly is! When airplane Mode is enabled, Mint Mobile SIM: your SIM the... Second trial as well make phone calls on this list and press it to work it might say no..! Ok, spoke to Mint Mobile delivers a generous 35GB of high-speed data their smartphone tech industry, first an... A discounted rate unilaterally when the leave days are taken when I am a Mint user and Ive had issues. Phone lets you set your own Mobile data stops working on Android, world-shattering. Old number or keep your current phone number well with the same as $ 50 for T-Mobile mint mobile data but no service! You to insert the SIM, make sure to place it in the tech industry, first as it. Connection, text, and it & # x27 ; s network at a time whether want! Over again and this is especially true with older devices your Windows PC I get for that price and. 'S information, please see our this is getting frustrating APN needs an update phone. States ( and in which Deadpool actor Ryan Reynolds owns a to Mint Mobile `` ''... Low-Cost cellular carrier in the correct position antenna as newer devices either my old number or my temporary.. Keyboard shortcuts this problem map shows where user-submitted problem reports are concentrated over the past weeks... # was ported correctly but your APN needs an update 1 line, $ 180 for lines... The network is undergoing a temporary downtime when you reach your limit not belong to that area where internet!
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