They all made us feel so welcome!! The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. . The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. Our room was beautiful well appointed, with a great view of the beach. Swim up to our pool bar and picture yourself stranded on a sandbar. Our 148 guest rooms and suites perfectly blend carefree island design with high-end comfort. We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. Overall this was a great stay. Book a stay today and enjoy up to 25% off your getaway. We feel very honored to receive your compliments and thank you for sharing your wonderful review. Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), The library (2.8 miles), and Piston Pueblo (3.7 miles). I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Fun beachy decor and laid-back environment throughout. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. 35 minutes later, we were told we couldn't get the shuttle due to traffic. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Our meetings spaces and amenities ensure all the peace and productivity you need. Guests at the resort can enjoy a continental breakfast. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Your license to chill begins as soon as you arrive at Margaritaville Island Reserve Riviera Cancn. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Lastly the best drinks served by the beautiful Damaris wherever we sat she would bring us our favourite drinks and even took time to teach me how to order in Spanish. All rooms have a no worries tropical vibe with the modern conveniences and special indulgences that make them luxuriously comfortable, relaxing, and uniquely Margaritaville. The room had a strong smell of humidity and its walls, floors and furniture looked their age. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Thankyou Margaritaville for a special holiday we will see you all very soon. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. Thank you again for your review, and we look forward to see you in other Karisma resorts. Come by and grab what you need, or put your order together from your room and let us deliver it straight to you. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Km 27.5 Mza. Fins up! The property is beautiful. Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun? Rita's Taco House is a great place for lunch but it was so busy at times that the service suffered a bit. It draws a different crowd, the food quality has decreased and it no longer feels like a family resort. Unwind shoreside at Margaritaville Island Reserve Riviera Cancun. Yes, Margaritaville Island Reserve Riviera Cancun offers airport transportation for guests. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Not to forget the amazing Margaritas. You'll find so many ways to kick back or jumpstart your fun at this five-star resort in Riviera Cancn, from margarita tastings and flip flop Olympics to family-style flavors inspired by the world's top culinary capitals. Thankyou Jesus and Marcelo. Fins up! more. We, tried the Bali beds for a day and the food and service was excellent. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. volleyball in the pool or on the beach. Dear Victoria, Thank you for your kind words and great feedback. Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! There are more places to choose from in the, Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Fantastic resort for quiet relaxing! It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. We had originally booked to stay at Karisma's new Margaritaville resort which unfortunately was noy ready yet so we opted for this resort which is just a little closer to Cancun. This was news to us as previously all top shelf liquors were included. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. Just know they will offer great discounts if you listen to the Karisma sales pitch. The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Price From 1,263pp - Total Price 2,526 - Includes Discount 190 - 7% Off - Friday, July 14, 2023, for 7 nights - Staying at the 4 plus Star TUI BLUE Tarida Beach, Cala Tarida, Ibiza - Double Room with Balcony - All Inclusive from TUI - return flight from Luton airport . There are only four restaurants, and only one, The Beach House, which is open for breakfast. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Fins up! Yes, free parking is available to guests. The currents were fairly heavy due to wind when we were there. On The Island, surrounded by shops, rides, and restaurants. The staff speaks multiple languages, including English and Spanish. 37 SM. Read more To join a welcoming . Carretera Cancun - Tulum, 5 Bahia Petempich Km. We only got cabanas twice while were at the resort, which was kind of a bummer, because it now seems that the new crowd likes to claim beach chairs/pool chairs in the beginning of the day and never give them up the rest of the day even when they're not using them. Food was fresh and delicious. We hosted our wedding here and it could not have been more fabulous. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. We recommend calling ahead to confirm details. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. Reservations: 1.866.527.4762 Login Map Book a Resort Resorts Experiences Weddings Offers Offers Destinations Mexico Dominican Republic Jamaica Belize Montenegro Experience Activities Spa Le Chique Restaurant Weddings & Honeymoons Resorts Packages Locations Reserve Your Day Wedding Dress Rehearsal Honeymoons & Anniversaries Cash For Your Bash Groups Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. Most dinners we alternated between Latino's and Frank and Lola's. Although there is not a lot of restaurants they are excellent. We are truly very sorry for what seems to have been a disappointing stay. Dear SBBrown58, Thank you for your honest words and great feedback. Fins up! Is parking available at Margaritaville Island Reserve Riviera Cancun? To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? We often ordered the pizza and several orders of their risotto. Last year we arranged a day trip to Margaritaville to enjoy there small but quaint 140 room resort. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. Thank you Luis for looking after us. Only downside was wind and lack of single malt scotch. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? We never purchased wine because bottles started at $60 American. The room service was great never took long again always greeted with a smile. Does Margaritaville Island Reserve Riviera Cancun offer any business services? Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Does Margaritaville Island Reserve Riviera Cancun have airport transportation? There are too many to name. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Taco house has amazing Mexican food. The most amazing dish for me was their Spagetti Cacio e Pepe. Indulge in a sports massage, a manicure/pedicure, and . Follow Us @Margaritaville Among the various facilities are a bar, a garden, as well as a private beach area. A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. The food was good, and there was enough variety. If you have to work, you might as well do it in paradise. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. We also didn't follow up on it, but kind of felt like we shouldn't have to? The Cancun-area all . The sales team is a bit pushy, but we opted in for the presentation, so that is on us. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Set in Puerto Morelos, 100 yards from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. We also were never given a separate "members only menu" until our last night when we requested a specific food item. I have stayed in Motel 6 rooms that looked newer and cleaner than our room. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! As Exotic Traveler members we had a butler assigned to look after us. Check in was smooth and efficient. Huge rooms have margarita makers, mini-fridges, and balconies. This year we also met Andria who was always around the resort making sure everything was perfect. Lastly, tipping wasn't really done much the last time we visited. Lunch most days was at Rita's taco house. Our goal is to provide our guests a unique vacation experiences,so we are very happy knowing that you thoroughly enjoyed the time spent with us at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. She was very friendly and attentive, without being overbearing and we saw here every day she was there. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Jose Louis and Shirley were the best at the Liscence to Chill Bar. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. And when the works done, youll be in the perfect spot to celebrate. People and service=5 stars. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. Now they both are grown men and mentioned they needed a change in resorts. Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property Its also a great spot for sipping your morning coffee or catching a game on TV. She made sure very detail of our stay was taken care of. By Caribbean Journal Staff. Sun's out, fun's out. There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. Margaritaville Island Reserve Riviera Maya Nickelodeon Hotels & Resorts Riviera Maya El Dorado Seaside Palms El Dorado Royale El Dorado Maroma El Dorado Seaside Suites El Dorado Casitas Royale Palafitos . Next the food--we ate at all the restaurants and had room service. See more questions & answers about this hotel from the Tripadvisor community. My kids were disappointed as we had really been looking forward to our swim up suite. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. Report response as inappropriate Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. We speak your language! Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. 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